As presented at UCC 2026
Beyond the Bottleneck
Why operational efficiency is not the same as organizational health, and how to diagnose the misalignments behind recurring operational problems.
Speaking & Workshops
Conversations that change the questions leaders ask
Practical, experience-grounded sessions for healthcare operators, franchise networks, and leadership teams.
Topics
Featured sessions
Implementation Is Not Integration
Why well-launched changes fade, and what it takes for new processes and technology to become part of how an organization actually operates.
The Seven Dimensions of Organizational Health
A working introduction to the Built With Soul Framework, available as a keynote or an interactive workshop with your leadership team.
Audiences
Who these sessions are for
- Urgent care owners and operators
- Franchise networks and multi-site organizations
- Healthcare executive and leadership teams
- Industry conferences and associations
Formats
Ways to work together
- Conference keynotes and breakout sessions
- Half-day or full-day leadership workshops
- Executive team working sessions
- Virtual presentations